How to Set Up a Browse Abandoned Automation in ShopAgain
Step 1: Create an Email Template
Navigate to [Email Templates](https://app.shopagain.io/email-templates) in your ShopAgain account.
Create a new email template or edit an existing one.
Add a Product Block and configure the following:
Products Type: Select "Browse Abandoned."
Time Spent (in seconds): Set the minimum time a user must spend on a product page (e.g., 30 seconds).
Number of Times Viewed: Define how many times a product should be viewed (optional).
Number of Products: Specify the maximum number of products to display (e.g., 3).
Customize other settings, such as font, background color, and padding, as needed.

Step 2: Configure the Automation
Navigate to the Automation section in your ShopAgain account.
Set the trigger event as:
User performs an event: Choose "Browse Abandoned."

Note: The system does not generate a "Browse Abandoned" event more than once every 72 hours for the same user. This ensures users are not repeatedly entered into the campaign within a short timeframe.
Step 3: Attach the Email Template to the Automation
In the automation workflow, attach the email template you created in Step 1.
Save and activate your automation.
Updated on: 17/01/2025
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