Shopify sends abandoned cart emails on cart abandonment. Once you are ready with your Abandoned Cart campaign on ShopAgain, it is a good idea to turn off abandoned cart emails on Shopify so that your customers do not receive multiple abandoned cart emails.

To turn off the default abandoned cart emails in Shopify:

Log into your Shopify admin.

Click Settings.

Click Checkout to update the checkout flow.

Checkout Settings

Scroll down to find the Abandoned Checkout Emails section and uncheck the box that says Send abandoned checkout emails automatically



Click Save to apply your new settings.

All done! Now you can launch your Abandoned Cart campaign from ShopAgain.
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