Onboarding- Segments
A segment is a group of users defined by a certain set of common rules that could be profile, behavioural, or interests based. Lets see how to create one on Shopagain
Get started by clicking on Audience,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_vg86wi.png)
then Segments,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_14briq.png)
this will open the segments list, click on *Create Segment*
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_17xyugs.png)
You can start by giving your segment a relevant name.
In this case, we'll be creating a segment of users who placed orders more than once in the last 30 days, and their order value was more than $10
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_17i3pv8.png)
To begin with, lets create a condition that includes all users who placed more then one order.
Click on add condition to create your first condition.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_fnmnbd.png)
Click on performed an event.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_nv4f2.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_7tk4tj.png)
we'll select placed order as our event,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1cpqnqs.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_17eiuy6.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_vb9jch.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_r96gic.png)
greater than equals to as our operator
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1kv25tv.png)
and finally, 1 as our count.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_cgjpth.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1da54jb.png)
We now have, Performed placed order with count greater than or equals to 1.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1sof5c1.png)
Lets go deeper by adding more filters to this segment. Click on +Property to add our first property
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1rcmblm.png)
we only want the users that placed order with order value more than $10.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1uwxdbt.png)
So we'll select order value as the property.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1wg0kms.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_n5war4.png)
greater than as our operator.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_wmxcoy.png)
$10 as the value
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1q69tlq.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_ee8j14.png)
we want to restrict ourselves to last 30 days, to do that, we'll add a time window by clicking on the +time window button,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_3sww5t.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_85hril.png)
select *in the last* as our operator
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_3rzpuu.png)
30 days as the value
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_12vuze6.png)
Let us verify what we have built.
All users who performed event placed order | with count greater than or equal to 1 | and where | order value is greater than $10 | any time in the last 30 days
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1p5tz0r.png)
Save the segment by clicking on the save button on the top right.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_jm3xb6.png)
Get started by clicking on Audience,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_vg86wi.png)
then Segments,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_14briq.png)
this will open the segments list, click on *Create Segment*
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_17xyugs.png)
You can start by giving your segment a relevant name.
In this case, we'll be creating a segment of users who placed orders more than once in the last 30 days, and their order value was more than $10
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_17i3pv8.png)
To begin with, lets create a condition that includes all users who placed more then one order.
Click on add condition to create your first condition.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_fnmnbd.png)
Click on performed an event.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_nv4f2.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_7tk4tj.png)
we'll select placed order as our event,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1cpqnqs.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_17eiuy6.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_vb9jch.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_r96gic.png)
greater than equals to as our operator
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1kv25tv.png)
and finally, 1 as our count.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_cgjpth.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1da54jb.png)
We now have, Performed placed order with count greater than or equals to 1.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1sof5c1.png)
Lets go deeper by adding more filters to this segment. Click on +Property to add our first property
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1rcmblm.png)
we only want the users that placed order with order value more than $10.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1uwxdbt.png)
So we'll select order value as the property.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1wg0kms.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_n5war4.png)
greater than as our operator.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_wmxcoy.png)
$10 as the value
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1q69tlq.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_ee8j14.png)
we want to restrict ourselves to last 30 days, to do that, we'll add a time window by clicking on the +time window button,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_3sww5t.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_85hril.png)
select *in the last* as our operator
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_3rzpuu.png)
30 days as the value
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_12vuze6.png)
Let us verify what we have built.
All users who performed event placed order | with count greater than or equal to 1 | and where | order value is greater than $10 | any time in the last 30 days
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1p5tz0r.png)
Save the segment by clicking on the save button on the top right.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_jm3xb6.png)
Updated on: 13/02/2023
Thank you!