• Register for WhatsApp Business API on ShopAgain

  Table of Contents Prerequisites Register for Gupshup account Add ShopAgain as Partner Connect ShopAgain with Gupshup ShopAgain now offers using WhatsApp Business API through our Gupshup. You can use it for campaigns or help desk to respond to messages. Prerequisites To use WhatsApp on ShopAgain, you must havSome readers

• Getting Started With ShopAgain - First Steps

  Getting started with ShopAgain Welcome to ShopAgain! We’re so excited to have you here. As you start using our platform, you will notice that we have made it easy to automate several parts of running a successful retention program. This guide will help you set up your account and get familiar with the platform. Please email us at support@shopagain.io if you need any. Our customer support responds within minutes. 1. Connect your Shopify or WooCommerce store: Sign up for an accountSome readers

• How to verify your Facebook Business Manager account?

  A verified Facebook Business Manager is required to start using WhatsApp on ShopAgain. Read the official Facebook help doc - https://www.facebook.com/business/help/2058515294227817 We have listed down the step to make it easier for you. Go to https://business.facebook.com Select your business account from the dropdown on the left. Update all the business information like company name, address and phone numbers correctly. They should match the supporting documents that you will uploaSome readers

• How to change your billing plan

  ShopAgain has four pricing plans which you can choose depending on your requirements. Your plan lets you choose the features you want to use. Once you have selected a plan, you have to choose your contact size depending on the number of users you are going to email. You also have to purchase credits for SMS. To change your plan: Go to Settings Billing. (https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot-from-20Some readers

• Onboarding- Segments

  A segment is a group of users defined by a certain set of common rules that could be profile, behavioural, or interests based. Lets see how to create one on Shopagain Get started by clicking on Audience, then Segments, this will open the segments list, click on Create Segment (https://storaSome readers

• How to use setup your SMS phone number on ShopAgain?

  You need to complete the SMS on-boarding before you can start sending SMS based campaigns, the information that is being collected during the on-boarding is to make sure that SMS messages are being sent in a compliant manner. On the left menu expand settings and click on SMS SMS settings Click on configure to get started with the onboarding (https://storage.crisp.chat/users/helpdesk/website/f62a8e0a50Some readers

• How to increase contact size on your existing plan

  Contact size determines the maximum number of users you can send emails to on a campaign. To increase you contact size on your current plan: Go to Settings Billing. Drag the contact selector to the desired number of contacts. Click Update Contact Size button and complete the payment.Few readers

• Onboarding- Discount Code

  You can create Fixed or Unique discount codes and use them across Email templates, SMS messages or popups. In this article we will create a percentage discount code and use it in an email template. On the side menu, expand Discount Codes and click on Create Discount. This will open the discount code editor YouFew readers

• Sending SMS in India

  The Telecom Regulatory Authority of India (TRAI) has mandated all entities that want to send SMS to register their organizations, headers, and templates along with required consent information, on distributed ledger technology (DLT) platforms to curb unsolicited commercial communication (UCC). Steps to register your company with a telecom operator Register on any of the DLT platforms below by filling in the required information to get a temporary ID. After verification of your documents, thFew readers

• Onboarding- Campaign

  A campaign is a sequence of one or more emails & SMS that can be sent to your selected audience. There are different kinds of campaigns that you can create on Shopagain, to get started with, we will create a Campaign that sends a single email message to all of our subscribers. Get started by expanding campaigns on the left menu and clicking on Create Campaign. This will Open the Campaign CreationFew readers

• Configure dedicated domain to send your emails

  A dedicated sending domain allows you to send emails from your brand domain and gives you better overall control of your sender reputation. Anyone can set up their dedicated domain to send emails, and it does not cost you anything extra. You can contact support to set up a dedicated IP if you need further control over your email reputation. Additional charges are applicable for dedicated IP. Recommended settings We only allow using a sub-domain to send emails instead of your primary domaFew readers

• Configure UTM parameters to track your Campaigns and Automations

  UTM tracking allows you to send details to Google Analytics (or other traffic analytics tools) about where your site visitors originated. You can configure UTM tracking for your Email and SMS messages in your campaigns and automations to track performance in Google Analytics. Configuring UTM Paramters Head to Settings Channels UTM Tracking. Enable the UTM parameters that your want to track. We recommend sending at least utmsource, utmmedium and utmcampaign. CamFew readers

• How to set up Judge.me on your store

  Judge.me Overview Judge.me powers the product reviews for your e-commerce store. This app helps you collect and display star ratings and reviews about your products and Shopify store. Such social proof from reviews and other user-generated content like photos and videos increases your conversion rate, organic traffic, and buyer engagement. Benefits of Judge.me - ShopAgain integration With ShopAgain - Judge.me integration, when a review is submitted on Judge.me, the review data will be sFew readers

• Setting Up DNS Records on GoDaddy

  When you sign up with ShopAgain, one of our recommendations is to set up a dedicated email domain. This setup process involves providing a domain name (e.g., updates.example.com) to ShopAgain. The system then generates the necessary DNS records which include TXT, CNAME, and MX records. This guide will helpFew readers

• Using Zapier with ShopAgain

  ShopAgain does not have a native app on Zapier but you can use Zapier Webhooks to send data to ShopAgain. Before you begin, please familiarize yourself with ShopAgain API. Read the documentation here - https://developer.shopagain.io. We use an API Key based authentication to authenticate your request. Ask support@shopagain.io to send your API keys. Steps to use Zapier Connect your data source : In this example we are using a google sheet for this. When a new row gets added, it willFew readers

• How to add more than one store to the same ShopAgain account:

  Some owners have more than one Shopify store, and they want just one account for all of their stores to manage more efficiently. You can switch from one store to another within the same account. We can add multiple stores to the same ShopAgain account in a few clicks. Visit our YouTube channel to watch the video click here In this Article, we will learn How to add more than one store to the same ShopAgain account From the top left-hand side clFew readers

• Setting Up DNS Records on Shopify

  When you sign up with ShopAgain, one of our recommendations is to set up a dedicated email domain. This setup process involves providing a domain name (e.g., updates.example.com) to ShopAgain. The system then generates the necessary DNS records which include TXT, CNAME, and MX records. This guide willFew readers

• Register for SMS in India

  Prerequisites Registered on any DLT platform, we need the Entity ID/Registration ID from your DLT account. Approved header on your DLT account. Registered templates with the above header on your DLT account. You can learn more about the above requirements here Apply for SMS Please email the following information to support@shopagain.io Entity ID/Registration ID Approved header through whicFew readers

• How to delete your number from WhatsApp app to use on ShopAgain

  If you want to use an existing phone number that was already connected to WhatsApp business app on phone, you have to completely delete your WhatsApp account for that. Go to Settings Account on your WhatApp app Then select Delete My Account Once this is done, you can install Gupshup on this phone numbFew readers

• Facebook Lead Ads Sync Error

  Facebook Audience Not Getting Connected There are several possible reasons why your Facebook audience might not be getting connected. Here's a list of common issues: Connection Error: Check your internet connection and try again. Privacy Settings: Ensure that the privacy settings on your Facebook account are configured to allow the connection. App Permissions: Verify that the necessary permissions for the app are granted. Session Expiration: Your Facebook lead aFew readers

• How to stop abandoned cart emails from Shopify

  Shopify sends abandoned cart emails on cart abandonment. Once you are ready with your Abandoned Cart campaign on ShopAgain, it is a good idea to turn off abandoned cart emails on Shopify so that your customers do not receive multiple abandoned cart emails. To turn off the default abandoned cart emails in Shopify: Log into your Shopify admin. Click Settings. Click Checkout to update the checkout flow. Checkout Settings (https://storage.crisp.chat/users/helpdesk/website/f62Some readers

• Set up WooCommerce with ShopAgain

  ShopAgain can automatically sync your user and order data from your WooCommerce store. Follow these steps to connect your store. Pre-requisites Download and Install ShopAgain WooCommerce plugin Sign up for ShopAgain account at https://app.shopagain.io Connect your WooCommerce store Activate the plugin after installation Select ShopAgain from the left menu and click on connect account. (https://storage.crisp.chat/users/helpdesk/wFew readers

• How to find your Facebook Business Manager ID

  Facebook Business Manager is used for running ads and WhatsApp business. Here are the steps to find your Facebook Business Manager ID: Log in to your Facebook Business account - https://business.facebook.com. Select the correct business from the dropdown and then click Settings icon at the bottom. Click on business info to view the details. You should see your FaFew readers