Articles on: Getting Started

Setting Up DNS Records on GoDaddy

When you sign up with ShopAgain, one of our recommendations is to set up a dedicated email domain. This setup process involves providing a domain name (e.g., to ShopAgain. The system then generates the necessary DNS records which include TXT, CNAME, and MX records.

Note: ShopAgain generates five records that you will need to add to your GoDaddy account. It's crucial to add all of these records to ensure successful setup and verification.

This guide will help you generate these DNS records via ShopAgain and configure these generated records on your GoDaddy domain. By the end of this guide, you will have connected your dedicated email domain with ShopAgain and validated it for seamless email operations.

Let's get started with the process of getting your email domain configured with ShopAgain

Step 1: Login to ShopAgain
Start by logging into your ShopAgain account here

Step 2: Access Settings

Once you're logged in, navigate to the Settings option on the left sidebar.

Navigating to Settings in ShopAgain

Under Settings, click on Channels.

Navigating to Channels in ShopAgain

Step 3: Locate 'Dedicated Email Domain'
Scroll down the page until you find the 'Dedicated Email Domain' section.

Dedicated Email Domain section in ShopAgain

Step 4: Enter your Desired subdomain Name
Enter the subdomain name you wish to use for your email communications in the specified field. For instance, if your domain is '', your subdomain could be something like '', '', or ''. You are free to choose any subdomain name that aligns with your business needs.

Entering Domain Name in ShopAgain

After entering a subdomain name, click on the Setup Dedicated Domain button.

Clicking on Setup Dedicated Domain button

Upon completing these steps, ShopAgain will generate the necessary DNS records for your email setup:

DNS records for your email setup

With these records generated, we can now proceed to configure them in your GoDaddy admin panel.

Step 5: Log in to Your GoDaddy Account

Log into your GoDaddy account. Once you're logged in, navigate to your product list.

Step 6: Go to DNS Management in GoDaddy

Under the Domains section, look for the domain you wish to configure and click on the DNS button next to it. This will take you to the 'DNS Management' page for that domain.

Note: If you do not see the 'DNS' button, this means your domain is not using GoDaddy's nameservers. You will need to configure DNS records with your nameserver provider.

Step 7: Add DNS Records in GoDaddy
To add a record, scroll down to the Records section and click on the Add New Record button.

Add new record

Select the type of record you want to add (TXT, CNAME, MX) from the Type dropdown list.

Choose type of record

Fill in the details for the record. For TXT and CNAME records, enter the Name (corresponding to the Host in ShopAgain) and "Value" details. For MX records, enter the Name(equivalent to Host in ShopAgain), Value (or "Points to"), and Priority details. These details should correspond with the respective details provided by ShopAgain.

After entering all details, click on the Add Another Record button to add the next record. Repeat this process until all the records provided by ShopAgain have been entered.

Add more records

Sample MX Record Configuration in GoDaddy DNS

Once you've added all records, click on the Save All Records button to save your changes.

Save all records

Step 8: Save Changes

After adding all DNS records, they should appear in the Records section on your GoDaddy DNS Management page.

No further action is required as GoDaddy automatically saves your changes.

Step 9: Verify the DNS Records in ShopAgain

After successfully setting up all the DNS records in GoDaddy , you need to validate the records on the ShopAgain platform.

Navigate back to the ShopAgain page where you obtained the DNS records.
Next to the Domain Name input field, you'll see a Verify button. Click on it.

Verifying DNS Records in ShopAgain

The system will attempt to verify the DNS records you've set up.
This may take a few minutes.

If the status doesn't change after waiting for a while, try refreshing the page. In case the status still doesn't change to Verified, we're here to help! You can reach out to us by sending an email or initiating a chat with our support team via the support chat option.

Verified DNS Records in ShopAgain

Note: It's crucial to add all five records generated by ShopAgain to your GoDaddy account. Missing a single record could lead to issues with the verification process.

And there you have it! Your dedicated email domain is now successfully configured with ShopAgain through your store. With this setup, you are all set to carry out seamless email operations via ShopAgain.

Updated on: 26/06/2023

Was this article helpful?

Share your feedback


Thank you!