Articles on: Getting Started

Register for WhatsApp Business API on ShopAgain


To use WhatsApp on ShopAgain, you must have a verified Facebook Business Manager account. You can learn more about the process here.
You will also require a valid phone number that can receive an SMS or phone call from Facebook to authenticate the number. This number should never be used on whatsapp app or any other business whatsapp api.
If you want to use an existing phone number that you currently use on WhatsApp app, then you will have to delete your WhatsApp account on the app. Follow the instructions here.

Overview of all the steps

This would take 15-20 minutes if you have a verified Facebook Business Manager and a mobile phone ready to go.

Navigate to the Add Ons section on ShopAgain.
and purchase the WhatsApp add on.

Go to WhatsApp settings

Click on Login with facebook

Select your business account and click on next.

Select "Create a new whatsapp business account" and "Create a new whatsapp business profile"

Enter your Whatsapp business account name and Whatsapp business account display name

Enter your whatsapp phone number and verify with otp or call.
Compete the remaining steps.

Setup billing

Go to
Select the whatsapp business accounts tab

In the select account dropdown, select the whatsapp business account and click on add payment method.
Enter your billing information and save.

How to use WhatsApp business API

To start sending promotional whatsapp messages, you have to submit a template to WhatsApp. After that, you can use the approved templates in campaigns by following this article.

Updated on: 18/03/2024

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