Articles on: Getting Started

Register for WhatsApp Business API on ShopAgain

ShopAgain now offers using WhatsApp Business API. You can use it for campaigns or help desk to respond to messages.

Prerequisites


To use WhatsApp on ShopAgain, you must have a verified Facebook Business Manager account. You can learn more about the process here.

Apply for a WhatsApp Business API


Please send an email to support@shopagain.io with the following details:

Company Email - An address that you regularly check
Company Name - Should match approved Facebook Business Manager
Company Website
Company Head quarters Country
Facebook Business Manager ID - Approved Business Manager Id
Company Business Vertical
Use Case - How will you use WhatsApp
In which Countries will you send messages
Monthly message volume
Address (optional) - visible on Whatsapp profile
Logo - 640x640 image with no transparent background (JPG preferred)
About - Description of your company (1-2 lines)

Once you submit the details, it takes 5-7 working days to activate your account. We automatically provide a phone number for your account.

How to use WhatsApp business API



To start sending promotional whatsapp messages, you have to submit a template to WhatsApp. It takes 3-5 working days for Facebook to approve the template. After that, you can use the approved templates in campaigns by following this article.

Updated on: 25/01/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!