Onboarding- Campaign
A campaign is a sequence of one or more emails & SMS that can be sent to your selected audience. There are different kinds of campaigns that you can create on Shopagain, to get started with, we will create a Campaign that sends a single email message to all of our subscribers.
Get started by expanding campaigns on the left menu and clicking on Create Campaign.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1lg3z3u.png)
This will Open the Campaign Creation Workflow,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_kb3wlj.png)
Let's start by giving the Campaign a Unique name.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_8zzv97.png)
Our campaign type will be Single Touch.
A single touch campaign sends a single message on a single marketing channel, whereas a multitouch campaign sends multiple messages on multiple marketing channels.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1otfe2q.png)
We want email to be our Messaging Channel.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_2cs0db.png)
Select an Email Template that you would like to send to your audience.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_cpwu0j.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_19f9ytm.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_108bgxz.png)
Enter your Subject Line.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1084onp.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1l66do5.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_p22wgy.png)
We will add a First Name personalization tag to the subject line.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_zs2hw3.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_tj7cjs.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_uyrp12.png)
{{ FirstName }} will get replaced with the recipient's name when the email is sent.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1wum751.png)
Let's continue to the NEXT step.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_a6vs3m.png)
We will send this email message to all of our subscribers.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_togh8h.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_2l3g8i.png)
Here, you can see some analytics related to the selected audience.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1psvvpk.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_y5k4wy.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_10sbchw.png)
The delivery can be scheduled, e.g., send this campaign as soon as it is launched or at a designated time. Or it can also be delivered based on
the actions of your audience, e.g., when someone places an order, the campaign is delivered as a result of that action taken by your customer.
we will go ahead with Scheduled Delivery,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_8cubwp.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_uvw01k.png)
And Send the Email Messages as soon as the campaign is launched.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_mphcwq.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_om7p5o.png)
You can use Smart Batch Sending to send mass emails in batches instead of one shot. This helps mitigate Spam Landing.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1ascbxq.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1rv7tjv.png)
You can review your campaign configuration on the summary screen.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_14h70e5.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_o2ili4.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1urm463.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_59yaag.png)
Hit SAVE once you are done.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1rkpm2t.png)
You can also SAVE AND LAUNCH your campaign immediately, or do it later from the all campaigns screen.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1i1zotn.png)
If you decide to Launch your campaign later, you can do it by clicking on the play button next to the campaign.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1cg5p02.png)
Once our campaign has been launched, all our subscribers will receive the email message in the next few minutes.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_13mvjf2.png)
Get started by expanding campaigns on the left menu and clicking on Create Campaign.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1lg3z3u.png)
This will Open the Campaign Creation Workflow,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_kb3wlj.png)
Let's start by giving the Campaign a Unique name.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_8zzv97.png)
Our campaign type will be Single Touch.
A single touch campaign sends a single message on a single marketing channel, whereas a multitouch campaign sends multiple messages on multiple marketing channels.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1otfe2q.png)
We want email to be our Messaging Channel.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_2cs0db.png)
Select an Email Template that you would like to send to your audience.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_cpwu0j.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_19f9ytm.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_108bgxz.png)
Enter your Subject Line.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1084onp.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1l66do5.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_p22wgy.png)
We will add a First Name personalization tag to the subject line.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_zs2hw3.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_tj7cjs.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_uyrp12.png)
{{ FirstName }} will get replaced with the recipient's name when the email is sent.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1wum751.png)
Let's continue to the NEXT step.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_a6vs3m.png)
We will send this email message to all of our subscribers.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_togh8h.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_2l3g8i.png)
Here, you can see some analytics related to the selected audience.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1psvvpk.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_y5k4wy.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_10sbchw.png)
The delivery can be scheduled, e.g., send this campaign as soon as it is launched or at a designated time. Or it can also be delivered based on
the actions of your audience, e.g., when someone places an order, the campaign is delivered as a result of that action taken by your customer.
we will go ahead with Scheduled Delivery,
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_8cubwp.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_uvw01k.png)
And Send the Email Messages as soon as the campaign is launched.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_mphcwq.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_om7p5o.png)
You can use Smart Batch Sending to send mass emails in batches instead of one shot. This helps mitigate Spam Landing.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1ascbxq.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1rv7tjv.png)
You can review your campaign configuration on the summary screen.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_14h70e5.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_o2ili4.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1urm463.png)
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_59yaag.png)
Hit SAVE once you are done.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1rkpm2t.png)
You can also SAVE AND LAUNCH your campaign immediately, or do it later from the all campaigns screen.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1i1zotn.png)
If you decide to Launch your campaign later, you can do it by clicking on the play button next to the campaign.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_1cg5p02.png)
Once our campaign has been launched, all our subscribers will receive the email message in the next few minutes.
![](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/image_13mvjf2.png)
Updated on: 13/02/2023
Thank you!