Why are the links (URLs) in my WhatsApp messages sometimes not clickable?
By default, URLs sent in templated WhatsApp messages only become clickable when the person who received the message responds to the message or adds the sender to their contacts. This is a security measure for spam control, implemented by WhatsApp. Once a mobile user has responded to your message or added your number to their contacts list, the links in your messages will become clickable for them. Customers with an Official Business Account on WhatsApp are not subject to this limitationPopularHow to create WhatsApp template message
In this article, we will learn how to create WhatsApp templates. Step 1: Open Content Library Navigate to the 'Content Library' from the sidebar of your dashboard. Sidebar showing Content Library option Step 2: Choose WhatsApp Templates In the Content Library, select the 'WhatsApp Templates' option. Sidebar with WhatsApp Templates selected (https://storage.crisp.chat/users/helpdesk/website/f6Some readersHow to show unsubscribe footer in WhatsApp templates
Introduction For businesses and brands that communicate with their customers through WhatsApp, it's crucial to provide an opt-out option. By integrating an unsubscribe footer into your WhatsApp templates, you ensure that recipients have the agency to decide on receiving future messages. Why Add an Unsubscribe Footer? Trust Building: Demonstrates transparency and respects user preferences. Regulation Compliance: Abides by digital communication and privacy laws. Steps toFew readersApply for WhatsApp green checkmark
Please share the below details to support@shopagain.io so that we can raise this request to Meta. Kindly refer to the link to know more about it https://developers.facebook.com/docs/whatsapp/overview/business-accounts/official-business-account. Description about your Business and why do you feel that you need an official account: WhatsApp Phone Number: Display name: WhatsApp Account ID: If the business is known under any other name, please provide those names: If the businesFew readersUsing Click Tracking for Templates in WhatsApp
This guide will provide step-by-step instructions on how to set up and track click-through rates for your WhatsApp templates. This process involves creating a template with a call-to-action (CTA) button, attaching it to an automation or campaign, and then analyzing the click rate. Part 1: Creating a WhatsApp Template Navigate to Conversations from Sidebar. Expand Conversations Expand the dropFew readersHow to add image or videos to WhatsApp templates
Incorporating media into your WhatsApp templates can significantly enhance the engagement and effectiveness of your messages. Before we dive into the steps, it's important to note the cost implications of sending images through WhatsApp using the ShopAgain platform. For detailed pricing information, please refer to this document on image pricing. Step 1: Header Type Selection When creating your templatFew readersDoes Adding Images Cost Extra in WhatsApp?
This document details the cost implications of sending images through WhatsApp using the ShopAgain platform, with options for using Gupshup's messaging service or direct integration with WhatsApp. Direct Integration with WhatsApp Messaging Fees: No additional charges for any media sizes when directly integrated with WhatsApp. This applies to all types of media sent through WhatsApp, offering a cost-effective solution for high-volume media transmission. Gupshup Pricing for WhatFew readersA Step-by-Step Guide to Accessing and Viewing Your WhatsApp Templates
How to View and Access WhatsApp Templates Step 1: Navigate to Content Library Begin by clicking on 'Content Library' from the sidebar. This will reveal additional options. Content Library Sidebar Step 2: Locate WhatsApp Templates In the sidebar, look for the 'WhatsApp Templates' option. WhatsApp Templates SidebarFew readersMigrate your WhatsApp number from another provider to Gupshup
ShopAgain has partnered with Gupshup to provide WhatsApp campaigns and customer support functionality to you. If you already have been using WhatsApp with another provider, you can carry over the number and the associated templates to Gupshup. In this tutorial, we have documented the steps need to migrate your number to Gupshup Steps to migrate your WhatsApp: Sign up for a Gupshup account Create an Access API app Apply for migration Register for a Gupshup account and connect your phonFew readersHow to Create WhatsApp Automations?
How to Create WhatsApp Automations This guide will walk you through the process of setting up WhatsApp automations, from starting with templates to launching your automation. Step 1: Prepare Templates Begin by ensuring you have the necessary WhatsApp templates ready. For guidance on creating WhatsApp templates, see How to Create WhatsApp Template Message. Step 2: Access Automations NavigateFew readersHow to create WhatsApp campaigns?
Creating WhatsApp campaigns involves a series of steps, including template creation, campaign setup, and launch. Follow these steps to create your campaign: Step 1: Prepare Templates Begin by ensuring you have the necessary WhatsApp templates ready. For guidance on creating WhatsApp templates, see How to Create WhatsApp Template Message. Step 2: Access Campaigns Next, click on 'Campaigns' froFew readersHow to collect reviews via WhatsApp?
How to Collect Reviews via WhatsApp? Collecting customer reviews through WhatsApp can significantly enhance your business's credibility and customer satisfaction. This document guides you through creating a WhatsApp template to solicit reviews effectively. Step 1: Create a Call to Action Template Start by choosing 'Call to Action' as your button type when creating your template. This encourages users to interact directly from the WhatsApp message. Button Type Selection (https://storageFew readersRecommended Aspect Ratio for Images in Whatsapp Messages/Templates
Choosing the right image specifications for WhatsApp messages and templates is crucial to ensure that your content is displayed correctly and effectively engages your audience. Here are the guidelines for image size and aspect ratio for WhatsApp visual content. Image Specifications for WhatsApp Templates File Size: Aim to keep the image file size under 64kb to ensure better performance and seamless integration with WhatsApp's interface. Resolution: A 2:1 aspect ratio is recFew readersHow to send COD order confirmation automation
Create a WhatsApp template Go to https://app.shopagain.io/whatsapp/templates Click on the "Create Template" button Enter all the whatsapp template details and under button type select "Call to action" Scroll down to the buttons section and click on "Add button" Select Visit URL as action type, enter button text (ex. confirm) Select URL type as dynamic and under Map website URL select CodConfirmFew readersHow to update my WhatsApp profile
Go to your Facebook WhatsApp manager https://business.facebook.com/wa/manage/ Open the left navigation menu and select phone numbers Click on settings next to your phone number Click on profile On the profile page you can uFew readers