How to add image or videos to WhatsApp templates
Incorporating media into your WhatsApp templates can significantly enhance the engagement and effectiveness of your messages. Before we dive into the steps, it's important to note the cost implications of sending images through WhatsApp using the ShopAgain platform. For detailed pricing information, please refer to this document on image pricing.
When creating your template, you'll come across the 'Header Type' option. You have three choices:
- Image: To add an image to your template's header.
- Video: To include a video in your template's header.
- None: If you prefer not to use a header media.
If 'Image' is selected as the header type, you'll encounter further options:
Choose between:
- Static: For a fixed image in all messages.
- Dynamic: To dynamically insert images based on certain criteria.
For static images, click 'Choose Image' to select an image from your gallery. This option uses a fixed image in all messages sent with this template.
- Choose between 'Product Image from Order' or 'Product Image from Abandoned Cart' for dynamic content.
If 'Video' is chosen as the header type, you will need to upload the video file. This adds a video directly into the template's header, making your message visually appealing.
For detailed instructions on creating a WhatsApp template, refer to How to Create WhatsApp Template Message.
Step 1: Header Type Selection
When creating your template, you'll come across the 'Header Type' option. You have three choices:
- Image: To add an image to your template's header.
- Video: To include a video in your template's header.
- None: If you prefer not to use a header media.
Step 2: Adding an Image
If 'Image' is selected as the header type, you'll encounter further options:
Image Type
Choose between:
- Static: For a fixed image in all messages.
- Dynamic: To dynamically insert images based on certain criteria.
Static Images
For static images, click 'Choose Image' to select an image from your gallery. This option uses a fixed image in all messages sent with this template.
Dynamic Images
- Choose between 'Product Image from Order' or 'Product Image from Abandoned Cart' for dynamic content.
Step 3: Adding a Video
If 'Video' is chosen as the header type, you will need to upload the video file. This adds a video directly into the template's header, making your message visually appealing.
For detailed instructions on creating a WhatsApp template, refer to How to Create WhatsApp Template Message.
Updated on: 22/03/2024
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