A Step-by-Step Guide to Accessing and Viewing Your WhatsApp Templates
How to View and Access WhatsApp Templates
Step 1: Navigate to Content Library
Begin by clicking on 'Content Library' from the sidebar. This will reveal additional options.
![Content Library Sidebar](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/1_tcfzog.png)
Step 2: Locate WhatsApp Templates
In the sidebar, look for the 'WhatsApp Templates' option.
![WhatsApp Templates Sidebar](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/2_12iwgws.png)
Step 3: View Templates
You can now see all your templates displayed.
![Viewing WhatsApp Templates](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/3_jyz8p6.png)
Step 4: Edit a Template
Find the template you want to edit and click the 'Edit' button.
![Edit Button](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/4_2xck3h.png)
Step 5: Make Changes to the Template
On the template page, you can view the message and configurations.
![Template Message and Configurations](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/5_1xp38f2.png)
Step 6: Save or Send for Approval
After making your changes, scroll down to either save your template as a draft or send it for approval.
![Save or Send for Approval](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/6_1sywvu9.png)
For additional guidance on creating WhatsApp templates, please refer to How to Create WhatsApp Template Message.
Updated on: 11/01/2024
Thank you!