Articles on: Getting Started

Facebook Lead Ads Sync Error

Facebook Audience Not Getting Connected

There are several possible reasons why your Facebook audience might not be getting connected. Here's a list of common issues:

Connection Error: Check your internet connection and try again.
Privacy Settings: Ensure that the privacy settings on your Facebook account are configured to allow the connection.
App Permissions: Verify that the necessary permissions for the app are granted.
Session Expiration: Your Facebook lead ads integration session has expired probably because of a password change on your Facebook account. You can reconnect by clicking here.
Other Issues: If none of the above solutions work, please contact support for further assistance.

Remember to update your settings and reconnect as needed, and don't hesitate to reach out to support if you experience any other issues.

Updated on: 29/08/2023

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