Guide to Adding and Configuring Email Blocks in Flows
Introduction
The Email Block is a critical element for building automated workflows in your Flow Editor. It allows you to design and dispatch automated emails as part of a larger sequence of actions. This guide will show you how to effectively incorporate an Email Block into your flow.
Steps to Use an Email Block in Flow Editor
Step 1: Drag the Email Block into the Flow
Open your Flow Editor.
Search for the email block in your collection of available blocks.
![Image of Email Block](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot1_1dgz1fb.png)
Drag and drop the email block into your flow.
![Image of Drag and Drop](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot2_1k5jxc2.png)
Step 2: Configure Email Block Settings
Click on the newly added email block.
An "Email Block Settings" panel will appear on the right side of the editor.
![Image of Email Block Settings](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot3_1iqp95s.png)
In this panel, you need to fill out the following fields:
- Block Name: Provide a name that will help you identify this email block later.
- Email Subject Line: Write the subject line for the email.
- Email Preview Text: Provide a preview text that will appear below the subject line in the recipient's inbox.
Step 3: Design the Email
Click on the Design Email button within the settings panel.
You'll have the option to select a template for your email.
![Image of Template Selection](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot4_fdw0b9.png)
After making your selection, you'll be redirected to the Email Editor where you can further customize your email.
Step 4: Save and Continue
Once you're happy with your design, click the Save button.
Then click the Continue button to return to the Flow Editor.
![Image of Save and Continue Button](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot5_s3jo9t.png)
Step 5: Confirm Your Changes
Back in the Flow Editor, you should now see your attached email template within the email block.
![Image of Attached Template](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/screenshot6_1ot6xel.png)
And there you have it! You've successfully added and configured an Email Block within your flow.
Updated on: 04/09/2023
Thank you!