Articles on: Campaign and Automation

How to Change or Override Best Sellers and Trending Products


Best Sellers and Trending Products are typically determined by our AI algorithms to reflect items that are most frequently sold or currently popular in your store. However, there may be instances where you'd like to manually curate these lists. Here are some reasons why you might want to override the default AI recommendations:

- Low Inventory: If a product is running low in stock, you may not want it to appear in the Best Sellers or Trending Products lists.

- Low Margin: For products with lower profit margins, you might want to avoid promoting them heavily.

- New Launches: If you are launching a new product and want to give it more visibility, you can manually place it in these lists.

- Seasonal Relevance: Perhaps you have products that are seasonally relevant and wish to promote them more aggressively during certain times of the year.

By using the overwrite feature, you can take greater control of how products are presented on your platform, helping you better align with your business objectives.

Step 1: Navigate to Recommendations

- Click on Recommendations from the sidebar.

Image of Recommendations on Sidebar

Step 2: Go to Strategy

- After clicking Recommendations, select Strategy.

Image of Strategy Screen

Step 3: Choose a Category

- In the Strategy screen, select either Best Seller or Trending Products to edit.

Image Showing Category Selection

Step 4: Access More Options

- Find the product you wish to replace.
- Click on the More button, represented by three vertical dots.

Image of More Button

Step 5: Choose an Action

- A menu with the options Replace, Exclude, and Remove will appear.

To Replace:

- Click on Replace.

Selecting Replace option

- A popup will appear, showing a list of products. Select the product you wish to replace the current one with.

Image of Selecting Product to Replace

- Click Save.

Image of Save Button

To Exclude:

- Click on Exclude.

Selecting Exclude option

- A confirmation popup will appear. Confirm to exclude the product from the list.

Confirmation popup

To Remove:

- Click on Remove.

Selecting Remove option

- This will remove the product from the list.

Confirmation popup

Updated on: 04/09/2023

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