How to Download an Image of a Email Template
This guide will walk you through the process of downloading an image of a template from two different areas within the platform:
Inside Campaigns or Automation
Inside Email Templates
To download an image of an email template, follow these steps:
Navigate to Email Templates
- Go to the section where all your email templates are listed.
Click 'More' Button
- Locate the email template you want to download, and click on the 'More' button next to it.
![Image of 'More' button](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/1_14ipuqy.png)
Copy Screenshot URL
- A menu will appear. Select 'Copy Screenshot URL'.
![Image showing options](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/2_25hedu.png)
Open a New Browser Tab
- Open a new tab in your web browser.
Paste URL and Press Enter
- Paste the copied URL into the address bar and press Enter.
![Image of pasting URL](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/3_1gdyc4i.png)
Save the Image
- Right-click on the loaded image and select 'Save image as'. The template will be saved in PNG format.
![Image of save options](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/4_1g3r01w.png)
To download an image of a template from within campaigns or automation, follow these steps:
Navigate to Campaign or Automation
- Go to the campaign or automation where your template is located.
Click on the Icon
- Click on the specific icon to load the template image in a new tab.
![Image of where to click](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/5_16h27tq.png)
Save the Image
- Right-click on the image and select 'Save Image as'. The template will be saved in PNG format.
![Image of save options](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/4_1g3r01w.png)
Inside Campaigns or Automation
Inside Email Templates
Inside Email Templates
To download an image of an email template, follow these steps:
Navigate to Email Templates
- Go to the section where all your email templates are listed.
Click 'More' Button
- Locate the email template you want to download, and click on the 'More' button next to it.
![Image of 'More' button](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/1_14ipuqy.png)
Copy Screenshot URL
- A menu will appear. Select 'Copy Screenshot URL'.
![Image showing options](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/2_25hedu.png)
Open a New Browser Tab
- Open a new tab in your web browser.
Paste URL and Press Enter
- Paste the copied URL into the address bar and press Enter.
![Image of pasting URL](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/3_1gdyc4i.png)
Save the Image
- Right-click on the loaded image and select 'Save image as'. The template will be saved in PNG format.
![Image of save options](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/4_1g3r01w.png)
Inside Campaigns or Automation
To download an image of a template from within campaigns or automation, follow these steps:
Navigate to Campaign or Automation
- Go to the campaign or automation where your template is located.
Click on the Icon
- Click on the specific icon to load the template image in a new tab.
![Image of where to click](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/5_16h27tq.png)
Save the Image
- Right-click on the image and select 'Save Image as'. The template will be saved in PNG format.
![Image of save options](https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/4_1g3r01w.png)
Updated on: 01/09/2023
Thank you!