How to Set Up a Browse Abandoned Automation in ShopAgain

Step 1: Create an Email Template

Navigate to [Email Templates](https://app.shopagain.io/email-templates) in your ShopAgain account.
Create a new email template or edit an existing one.
Add a Product Block and configure the following:

Products Type: Select "Browse Abandoned."

Time Spent (in seconds): Set the minimum time a user must spend on a product page (e.g., 30 seconds).

Number of Times Viewed: Define how many times a product should be viewed (optional).

Number of Products: Specify the maximum number of products to display (e.g., 3).

Customize other settings, such as font, background color, and padding, as needed.

Browse Abandoned Product block configurations

Browse Abandoned Product block configurations

Step 2: Configure the Automation

Navigate to the Automation section in your ShopAgain account.
Set the trigger event as:

User performs an event: Choose "Browse Abandoned."

Select Trigger event

Note: The system does not generate a "Browse Abandoned" event more than once every 72 hours for the same user. This ensures users are not repeatedly entered into the campaign within a short timeframe.

Step 3: Attach the Email Template to the Automation

In the automation workflow, attach the email template you created in Step 1.
Save and activate your automation.

Updated on: 17/01/2025

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