How to Use Split Conditions in ShopAgain Automations and Multi Touch Campaigns
To set up a split condition in ShopAgain automations and Multi touch Campaigns, follow these steps:
In the flow editor, locate and drag a split node into your flow. This will allow you to create distinct paths based on certain conditions, such as user actions or properties.
Once the split node has been added to the flow, click on the node. You will see options appear on the right-hand side to configure the conditions based on your scenario.
For instance, if you need to send a separate email or WhatsApp message based on a particular product purchase, follow these steps:
- Select "Triggered Event Property" from the condition options.
- Choose "Placed Order" as the event that will trigger the flow.
- In the property dropdown, select "Products".
- Set the condition to "Contains" to filter orders that contain specific products.
You can now select the specific product or product collection that you want to trigger the action. This step ensures that only orders containing the selected item(s) will follow this path.
Once the condition is set:
- The "Yes" path will handle customers who meet the condition, such as those who purchased the specified product.
- You can then configure the follow-up action, whether it's sending a specific email, SMS, or WhatsApp message related to the product or collection.
This setup enables you to customize your communication based on the products your customers purchase, allowing for more personalized and effective marketing.
1. Drag and Drop a Split Node
In the flow editor, locate and drag a split node into your flow. This will allow you to create distinct paths based on certain conditions, such as user actions or properties.
2. Configure the Split Node
Once the split node has been added to the flow, click on the node. You will see options appear on the right-hand side to configure the conditions based on your scenario.
3. Example: Sending Separate Emails or WhatsApp Messages Based on Product Purchased
For instance, if you need to send a separate email or WhatsApp message based on a particular product purchase, follow these steps:
- Select "Triggered Event Property" from the condition options.
- Choose "Placed Order" as the event that will trigger the flow.
- In the property dropdown, select "Products".
- Set the condition to "Contains" to filter orders that contain specific products.
4. Specify the Product or Collection
You can now select the specific product or product collection that you want to trigger the action. This step ensures that only orders containing the selected item(s) will follow this path.
5. Define Actions Based on the Condition
Once the condition is set:
- The "Yes" path will handle customers who meet the condition, such as those who purchased the specified product.
- You can then configure the follow-up action, whether it's sending a specific email, SMS, or WhatsApp message related to the product or collection.
This setup enables you to customize your communication based on the products your customers purchase, allowing for more personalized and effective marketing.
Updated on: 17/10/2024
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