• What is a user list?

  A list is a group of users. It is static, which means it will not change automatically, unlike a segment. Lists are used to send campaigns. Consider a list of users who made many purchases a year ago and aren't active anymore. You can find such users in the User list and add them to a list. You can then create and send a campaign to them. Ways to create a list in ShopAgain: Manual: You can manually add users to a list by selecting users and adding them to a list you want to add.Popular

• How to send email or SMS campaigns to a specific segment

  In this article, we will learn how to send email or SMS campaigns to a specific segment. To select the particular segment for a campaign, go to the Target Users within the campaign. Visit our YouTube channel to watch the video click here Click on the Lists or Segments Select thePopular

• What is a user segment?

  A segment is a group of users. It is dynamic, which means it has a database query associated with it. Users can come and go out of a segment every day depending on their properties and segment query. Segments are used to send campaigns. Consider a segment of users who made purchases of more than $75 in the last 90 days. These are your high-value customers. You can send a "Thank You" email to each user who joins this segment. ShopAgain provides 12 pre-built segments to all customersSome readers

• Winback Segment for New Customers

  Introduction Winback automations are essential for re-engaging customers who have become less active on your platform. To optimize these automations, creating the right segments is crucial. This guide outlines the steps for setting up a Winback Segment specifically for new customers on ShopAgain. Prerequisites Before creating the segment, make sure to read our onboarding segments documentation here (https://help.shopagain.io/en/article/onboarding-segments-18o07cc/?bust=1694159340Few readers

• Winback Segment for Old Customers

  Introduction Winback automations are a valuable tool for re-engaging customers who have become less active. Segmenting older customers who meet specific criteria can help make these automations more effective. This guide outlines how to create a Winback Segment for old customers on the ShopAgain platform. Prerequisites Make sure you're familiar with our general segment creation documentation, available here (https://help.shopagain.io/en/article/onboarding-segments-18o07cc/?bust=1694159Few readers

• Built-in Segments

  Our platform provides 15 prebuilt segments to help you categorize and analyze user behavior. These segments offer a ready-made solution to track various aspects of user engagement: 1. Active users in last 180 days Users who have interacted with the platform at least once in the last 180 days. Useful for understanding long-term engagement. Conditions used to define the 'Active users in last 180 days' segment, (https://storage.crisp.chat/users/helpdesk/website/f62a8e0a500a1800/11ln1xpFew readers

• How to Measure Audience Growth via ShopAgain

  Tracking your audience growth is crucial to understanding the effectiveness of your marketing strategies. With ShopAgain, you can monitor this growth through several metrics such as new subscribers, conversion rates, and popup analytics. Here's how: Step 1: Access the Dashboard Open the ShopAgain dashboard by clicking on 'Dashboard' from the sidebar. Dashboard Option in Sidebar Step 2: SelectFew readers

• How to Import Users

  How to Import Users Step 1: Expand Audience First, expand the audience section from the sidebar. Expand Audience Step 2: Click on Import Users Navigate to and click on "Import Users". Import Users Step 3: Select List You willFew readers

• How to use Judge.me Event in Segments

  Integrate Judge.me with ShopAgain First, set up the integration by following the instructions here. Using the Judge.me Event in Segments Learn how to effectively use the Judge.me review created event to segment your users in ShopAgain, enhancing your targeted campaigns and automations. Select the Event: Navigate to the Segments section in your ShopAgain dashboard. Choose Judge.mFew readers

• How to Manually Unsubscribe a User from All Future Marketing Texts and Emails

  To ensure that a user does not receive any future marketing communications via WhatsApp, SMS, or email, follow these steps: Go to the Users Page Visit the following link to access the users page: Users Page. Search for the User Use the search bar on the users page to find the user by entering their phone number or email address. Edit the User Once you’ve located the user, click on the "Edit User" button.Few readers

• How to grow your SMS subscribers

  In this article we will learn how to grow SMS subscribers. From the strategic to the actionable, use these methods to grow your SMS opt-in list fast. Use a website pop-up to invite SMS opt-ins Create urgency Use a partner to cross-promote Have a low bar to entry Don’t forget a really sweet prize Convert email subscribers to SMS subscribers because SMS messages average +90% open rates and +30% response rates. You can send an email marketing campaign to promote the advantages of VIP SMSSome readers